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Coffee Talks: Leading a Diverse Workforce of People with Heart

March 19 @ 8:30 am - 10:30 am HST

$10 – $25

NEW! ☕ Introducing Coffee Talks: Your Chamber’s Premier Morning Seminar Series! ☕
Get ready to kickstart your mornings with our brand-new seminar series designed to elevate your business expertise and expand your professional network.

Register to attend the March edition of Coffee Talks: Leading a Diverse Workforce of People with Heart.

Join us to hear from Andrew Watterson, Chief Operating Officer at Southwest Airlines as he shares lessons and observations from his everyday experience in leading the Executive Team that supports the people operating the world’s most awarded air carrier. Through developing individual and organizational relationships among the workgroups of the most highly unionized airline in the world, Watterson’s three-decades of experience in commercial aviation helps find consensus on how best to serve the interests of Employees, Customers, and Shareholders.

Topics covered include:

– Brokering progress around the conference table by helping everyone feel heard and bought-in on a plan
– Reaching Labor agreements – guiding tone and philosophy from the top seat
– Adapting a complex organization around the need to constantly improve, adapt, while staying true to its Heart
– and more!

Whether you’re a seasoned business owner or just starting out, Coffee Talks offers something for everyone. Fuel your ambition, deepen your knowledge, and connect with like-minded individuals who share your passion for success.

​Registration includes coffee and complimentary pastries provided by 1132 Cafe & Catering.

Registration will close on Friday, March 15. For assistance, please contact Marisa Pangan at: [email protected].

Featured Speaker:

Andrew Watterson
Chief Operating Officer
Southwest Airlines

Andrew Watterson serves the People of Southwest Airlines as Chief Operating Officer. As COO, Andrew’s Executive guidance shapes the strategy, design, and performance of the operation and commercial organizations of the world’s largest point-to-point air carrier, the world’s most awarded airline. More than 60,000 Southwest Employees under his leadership work as a team to safely transport hundreds of thousands of Customers, their bags, and cargo each day.

Andrew assumed the role of COO in October 2022, and previously served as Executive Vice President & Chief Commercial Officer, his most recent executive appointment since joining Southwest as Vice President of Network Planning and Performance in October 2013.

Prior to his time at Southwest, he served as Vice President of Planning and Revenue Management at Hawaiian Airlines after 12 years as a partner with Oliver Wyman in the consulting firm’s aviation practice. Andrew also spent three years as an operations management consultant with Ernst & Young in both Atlanta and Paris.

He was conferred a bachelor’s degree from Washington University in St. Louis and an MBA with concentration in Operations Management from Vanderbilt University. He served four years in the U.S. Army.

Date and Time
Monday Mar 18, 2024
8:30 AM – 10:30 AM HST

8:30 – 9:00 AM: Registration
9:00 – 9:45 AM: Presentation
9:45 – 10:00 AM: Q&A
10:00 – 10:30 AM: Networking

Central Pacific Bank
Oceans 20th floor

220 S. King Street Honolulu HI 96813

Chamber, YP & HFMA Member Rate: $10
Non-Member Rate: $25

Walk-In Chamber, YP & HFMA Member Rate: $15
Walk-In Non-Member Rate: $30

Parking: Not included in registration. Parking available at Alii Place on Alakea Street.
1099 Alakea St., Ste. 2440, Honolulu, HI 96813. $3 flat rate for 2-hours.

Cancellation policy for non-members:
5 days or more prior to event full refund
2-4 days before event 50% refund
0-1 day before event no refund


Chamber of Commerce Hawaii
(808) 545-4300
View Organizer Website


Central Pacific Bank-Oceans 20th floor
220 S. King Street
Honolulu, Hawaii 96813
+ Google Map

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